Blog
Writing for the Person Who Owns the Next Step
Name the owner, name the deadline, name the blocker. A pattern for briefings that end in action rather than in reading.
Blog
Blog
The Checklist Format for Operational Updates
Why a checked list is faster to read and faster to trust than a paragraph, especially when something is incomplete.
Blog
Separating Decisions From Updates in a Status Note
Most status notes mix what happened with what needs a call. Splitting the two halves makes both more useful.
Blog
A Brief That a Busy Team Will Actually Finish
Length is not the enemy, but unearned length is. Designing a brief around the decisions your readers need to make.